FAQs
- What is a digital ticket and why are they being used?
- Will the digital ticket allow me to scan in an out of the event?
- My guest doesn't have a smartphone or tablet - how will they get their digital ticket?
- How will my guest(s) know I have sent a ticket(s) to them?
- When and how can I get access to the COTA app?
- I've changed my phone since purchasing my tickets. What do I do?
- Can I transfer my digital ticket(s) to my computer and print them?
- When will my tickets be available in the COTA app?
- Can I screenshot my ticket and pass it on?
- What is the COTA app?
- I have sent a ticket to the wrong person/email address; can I cancel the sending of a ticket to the guest?
- How can I manage/transfer my tickets in the COTA app?